ClarionCall HelpDesk
Communication and management solutions
Once created, a ClarionCall group is not automatically updated when new members are added to your system. New members will need to be manually added to any appropriate ClarionCall groups.
1. Ensure you are logged into the Staff Message Centre.
2. Click ‘Messaging’ in the Message Zone on the Dashboard.
Creating a ClarionCall group allows you create additional groups of pupils and parents, separate to those in your MIS system. ClarionCall groups are unaffected by the synchronisation, and do not appear in your school’s MIS or database records.
ClarionCall groups are ideal if you need to create temporary groups for trips, or one-off messages to specific recipients.
1. Ensure you are logged into the Staff Message Centre.
2. Click ‘Messaging’ in the Message Zone, and select the group you wish to send an e-mail to.
3. Click the ‘Message’ button and click ‘Send an e-mail’.
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1. Ensure you are logged into the Staff Message Centre.
2. Click ‘Messaging’ in the Message Zone, and select the group you wish to send a text to. Note that the 'School Directory' contains all parent and pupil data for your school, but does not contain school staff (unless they are also listed as a parent at the school), or extended community group members. The 'School 'Staff' group contains all staff data.
